Archive for the ‘Intranet – Collaboration’ Category
Socialtext – Now we know what we know
We’ve been using socialtext for our own internal intranet for some time now so I thought I might put down some of the findings from that experience. We were sending e-mails with attachments and passing links back and forth on skype calls with no recording of the combined wisdom of the company. I found myself browsing back through the transcripts of skype text interchanges and finding fantastic nuggets of wisdom. Topics get fragmented across many places – individual emails, different versions of presentations, excel files and word documents – stored in different desktop applications, shared drives and content management systems. Having become very familiar with Facebook, Twitter and Linked In and wikis, I set about looking for a tool to do provide social media for use internally.
I came across Socialtext which started out as a wiki vendor and was one of the first to introduce social networking and most recently microblogging with its recent introduction of Socialtext Signals, which brings Twitter-like functionality to the enterprise. We deployed socialtext and knowledge within our organisation was being captured piece by piece every day. Here’s a part of our socialtext dashboard:
Now after 6 months we have a very extensive knowledge base which makes it easy to get new employees up to speed or to get potential partners quickly up to speed on what we do and potential collaborations points.
Best of all, when you come back bloated after Christmas, it’s a great way of quickly getting everyone plugged and back tackling the issues which were there in 2009.
